Please email email@example.com and we’ll help you with whatever you need.
We offer the following shipping options during checkout:
-Media Mail (3 - 9 days in transit)
-Domestic Ground (3 - 5 days in transit)
We try to process all orders within 48 hours of them being placed. Depending on sales volume this could take up to 72 hours. Smaller orders, less than 10x items, that contain an out of stock item(s) will be held until all items are in stock.
For larger orders, 10x items or more, we will ship in stock items immediately and follow up with a second shipment for the remaining items when they are in stock.
We make every effort to keep all items in stock but at times there could be a delay due to sales volume.
Heavy Metal does not offer returns. But in the case of products received being damaged by no fault of the recipient, they will be refunded or replaced.
Check the bottom of our page for links to all our social media accounts, Discord server, and newsletter sign up.
Direct all inquiries to: firstname.lastname@example.org and have your order numbers ready.
Please contact: email@example.com to adjust all subscription details.
Heavy Metal is an independent publisher, not owned by any large entity. To learn more about the company please see our ‘About Us’ Page.
Heavy Metal does not accept cold submissions from artists, writers, or any job inquiries.
Most of the time, we do! Please note that international shipments will take longer to arrive. Import duty and tax charges are not included in the shipping price and Heavy Metal is not responsible for these charges for any reason.